With current projects in the UK, France, China, Russia and Romania, building up customer excellence programmes for Fortune 500 and medium size fast growing companies, the Franco-British company CXB HUB offers a range of services on the value chain of customer experience, solving business strategic issues using customer and employee centricity. It includes data analytics, experience management, data protection, customer excellence coaching, design thinking and client culture trainings.
For companies wanting to settle or develop further their services in France, we offer digital solutions and consulting to:
- Understand the needs and expectations from your French potential clients/users
- Customize or create your service offering for the French market
- Develop French culture Customer service and Management skills